Get in touch with our team for support, advice, or more information about our services.
Get in Touch
Contact Information
Helpline
For immediate support
07376087510
Email
For general inquiries
admin@parent999.com
Office Address
For in-person appointments
The Hive, Spindles Shopping Centre, Olham, OL11HD
Office Hours
For immediate support chat with our ai agent available 24/7
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Support Options
One-to-One Support
Schedule a personal consultation with one of our experienced family support workers.
We have some subscription services for parents/carers who would like more intense support. Please contact for further information without obligation
Parent Support Groups
Join our regular Parent999 Face book support groups to connect with other parents facing similar challenges. Contact for further details free of charge
Workshops and Training
Attend our online workshops and webinars on specific topics such as communication, boundary setting, and de-escalation techniques.
Our Partners
Parent 999
Out- of -Hours-support
Parent999
Out-of-hours support service for parents and carers.
Yes, all our services are discreet, non-judgmental and confidential.
Do I have to pay for your services?
There are lots of free resources available on our site and we also have some paid subscription services with various packages available.
Please contact without obligation
How quickly can I expect a response?
Our helpline is available 24/7 for immediate support. For email inquiries, we aim to respond within 24 hours. For non-urgent matters, please allow up to 3 working days.
Can you help if my child is already involved with the police?
Yes, we can provide advice and support if your child is already involved with the police or youth justice system. We can help you understand the process and connect you with appropriate legal support.
Emergency Support
If you or your child is in immediate danger, please call 999.