Contact Us

Get in touch with our team for support, advice, or more information about our services.

Get in Touch

Contact Information

Helpline

For immediate support

07376087510

Email

For general inquiries

admin@parent999.com

Office Address

For in-person appointments

The Hive, Spindles Shopping Centre, Olham, OL11HD

Office Hours

For immediate support chat with our ai agent available 24/7

Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Support Options

One-to-One Support

Schedule a personal consultation with one of our experienced family support workers.

We have some subscription services for parents/carers who would like more intense support. Please contact for further information without obligation

Parent Support Groups

Join our regular Parent999 Face book support groups to connect with other parents facing similar challenges. Contact for further details free of charge

Workshops and Training

Attend our online workshops and webinars on specific topics such as communication, boundary setting, and de-escalation techniques.

Our Partners

Parent 999

Out- of -Hours-support

Parent999

Out-of-hours support service for parents and carers.

UCAN Northwest

UCAN Northwest

Anti-social behaviour interventions to create safer communities.

Frequently Asked Questions

Is your service confidential?

Yes, all our services are discreet, non-judgmental and confidential. 

Do I have to pay for your services?

There are lots of  free resources available on our site and we also have some paid subscription services with various packages available.

Please contact without obligation

How quickly can I expect a response?

Our helpline is available 24/7 for immediate support. For email inquiries, we aim to respond within 24 hours. For non-urgent matters, please allow up to 3 working days.

Can you help if my child is already involved with the police?

Yes, we can provide advice and support if your child is already involved with the police or youth justice system. We can help you understand the process and connect you with appropriate legal support.

Emergency Support

If you or your child is in immediate danger, please call 999.

Other Emergency Contacts

Out-of-hours support: Parent999.com
NHS (non-emergency): 111
Childline: 0800 1111
Samaritans: 116 123
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